Privacy policy

This privacy policy explains what Shuttles Badminton club Watford means when we talk about personal data, why we ask for this information about you and what we do with it. It also explains how we store your data, how you can get a copy of the information we have collected about you and how you can complain if you think we’ve done something wrong.

Shuttles Badminton club Watford is the data controller of the personal data we store about you. Shuttles Badminton club Watford collects and uses personal data as part of the club operations we perform. This includes: running club sessions, requesting payment of membership fees, club events and tournaments, communicating with members (i.e. attendance numbers for club sessions).

Your personal information

Personal data can be your name, telephone number and email address. It can also include:

• Playing standard
• Membership start and end date
• Records of your interaction with us such as telephone conversations, emails, Whatsapp chats and your instructions to us
• Photographic images
• Records of tournament/competition results, details of attendance (sessions/tournaments/events)

Why we collect personal data

We only collect the personal data that is relevant for the services we are providing to you. This is:

• To provide opportunities to play Badminton
• To communicate with you (such as requests for membership fees, club events and tournament information, attendance numbers for club sessions).
• To promote the club to new members

If you do not want us to communicate with you for the above reasons, please contact us at info@shuttlesbadmintonwatford.co.uk.

When we ask for personal data

Whenever we ask for information about you, we promise to:

• Always let you know why we need it
• Ask for relevant personal information only
• Make sure we don’t keep it longer than needed
• Keep your information safe and make sure nobody can access it unless authorised
• Consider any request you make to correct, stop storing or delete your personal data

We also promise to make it easy for you to:

• Tell us at any time if you want us to stop storing your personal data
• Make a complaint with the supervisory authority

Sharing your personal data

We occasionally may need to share your personal information with other organisations. We will only do this when the law says we can. We will never share your information with other organisations for marketing, market research or commercial purposes.

The organisations we may need to share your personal information with are:

• Providers of products or services (such as our club venue)
• Hosts of social events (e.g. in order for you to be allowed access to the venue; submit food/beverage orders prearranged with you)
• Any governing bodies or regional bodies for Badminton: to allow them to properly administer the sport on a local, regional and national level.
• Police, law enforcement and security services: to assist with the investigation and prevention of crime and the protection of national security.

Keeping your personal data

We usually retain your information for up to 7 years, after which we will ask you to confirm your information is still correct and confirm that you wish for us to retain your information. However, any details you enter as comments on blog posts or website pages will not be deleted unless you request this from us.

Accessing your personal information and finding out more

You can find what personal data we have about you and how we use it by email: info@shuttlesbadmintonwatford.co.uk

Making a complaint

When we ask you for information, we will keep to the law. If you think that your information has not been handled correctly, you can contact the Information Commissioner for independent advice about data protection at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF. Tel: 0303 123 1113. www.ico.org.uk